Director, Product Management

VP, People & Partners

Kathy has 20+ years of experience in the automotive industry and led major transformation as the Aftermarket VP for Delphi Technologies. She has a passion for growing and scaling businesses, while building highly effective teams along the way. Kathy is a member of the ACA and on the Women in Auto Care Advisory Board. In…

Chief Revenue Officer

Ryan has spent more than 20 years building scalable, revenue-growth engines that drive customer, employee, and enterprise value. Prior to joining Shop-Ware, he accelerated the growth of numerous tech companies over the past decade. When Ryan is not coaching winning teams in the business world, you’ll find him doing the same with youth sports. And…

Chief Technology Officer

Tyler wrote Shop-Ware’s the first line of code at its inception in 2013. Today he leads engineering across multiple development teams. His technical expertise spans many tech stacks, software as well as hardware. His passion is highly useful and reliable tools delivered with exceptional quality. When he’s not bridging the gap between web technology and…

SI accurately predicts service needs, pre-inspection. SI marketing platform includes POS intel, CRM, emails, texting, postcards, websites, SEO, PPC and more.

Founder and CEO

Shop-Ware CEO and founder Carolyn started wrenching in Ann Arbor, MI and still keeps an oxyacetylene torch on-premises at her San Francisco repair shop, Luscious Garage. She shares her passion for the industry with everyone she meets and is a proud supporter of ASA, ACA, Women in Auto Care, Diag.net, Service Center Scholars, and ASCCA’s Board…

Direct mail campaigns designed to keep your customers loyal and coming back.

RSS DVI program brings affordability and function to the shop.