FOR IMMEDIATE RELEASE: February 11, 2021
SAN FRANCISCO, California – Shop-Ware, an industry-leading shop management system with an end-to-end digital customer experience, has announced a systems integration with Mitchell 1® ProDemand®. This makes diagnosing, estimating, and repairs easier than ever before. Shop owners who subscribe to ProDemand can access and use their Mitchell 1 services directly from the Shop-Ware platform, best garagement management software on the market.
“We are thrilled to unlock even greater shop efficiency and customer satisfaction with this partnership,” says Carolyn Coquillette, Founder & CEO of Shop-Ware. “Mitchell 1 offers extensive, best-in-class data and they share Shop-Ware’s commitment to user-driven design. It’s a pleasure to work with an organization that cares as deeply for our industry’s long-term success.”
“Shop-Ware integrated with Mitchell 1 ProDemand saves us so much time,” says Mike Rindflesh of Collinsville Auto. “We appreciate not having to log into a second program and copy and paste back and forth.”
Subscribers to both systems will benefit from the following:
- Direct access to the entire ProDemand platform with automatic vehicle lookup from the Shop-Ware RO. This includes new interactive wiring diagrams, OEM repair information, and real-world fixes from one search.
- The population of Shop-Ware estimates and recommendations based on Mitchell 1 labor times, parts, and fluids, using the latest Estimate Guide interface
- The population of itemized inspections to Shop-Ware’s vehicle-specific checklists from Mitchell 1 factory maintenance
- Support for both ProDemand and ShopKey Pro subscribers
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