Fast, Accurate Automotive Repair Estimating Software

Service Writer in a box

Service writers document all the details of a job, on the repair order, and price those details so the shop can make money. Generally, this takes so much time and opens the process up to mistakes. When technicians cannot do it themselves, a dedicated staff member has to solve the puzzle of accurate estimates.

Shop-Ware uses advanced search, data models, and user tools to remove this burden. Its auto shop programs do the work that humans previously had to do and do it better. Even if you keep a dedicated service writer, that person can turn their time and attention to the stuff that software can’t do: making personal connections with your customers.

Build your auto repair estimate your way

Shop-Ware creates each service on the repair order separately, with completely flexible and  components you can edit within automotive repair estimating software. This allows you to communicate your service offerings however you like, with as little or as much detail as you see fit.

Each and every service is then available to use on future repair orders, either as a canned job or simply copied as a past service.

Popular canned jobs surface first

Think of Canned Jobs as your shop’s specific menu of services. When you have a canned job for a service, you know it’s going to be right. When you use automotive repair estimating software, Shop-Ware presents canned jobs first.

Next, it ranks them according to your shop’s demand based on Year, Make, Model and Engine Size. Therefore, it’s statistically likely that the service you’re looking for, for that specific car, will show up first. Add it to the RO with a single click for an accurate estimate.

Shop-Ware’s canned jobs also have learning built in. Once created, the canned job will learn what other vehicles match it automatically, as you use it across different cars you service.

As a result, Shop-Ware helps you build your shop’s library of service descriptions and approach without any extra work on your part. It also makes it dead simple to leverage that intellectual property to provide quick and accurate estimates.

Search past services fast with auto repair software

If you don’t have a canned job, it’s no problem! Use a keyword search right in the automotive repair estimating software for all past services by description, parts, even customer names.

Next, grab any service previously written and get it on the RO. Shop-Ware filters results by vehicle Year, Make, Model, and Engine size, to find matches instantly. You can also relax those filters or proactively search for a different vehicle entirely.

Once picked, the past service can be quickly edited, to fit the new application as needed. Once the repair order is closed, the new service becomes another past service, to be used again and continually expand your library.

MOTOR estimator and maintenance

If you don’t have a past service, it’s no problem either! Pull factory labor times, part numbers, fluid capacities and list prices – for both repairs and maintenance – through the same interface, right when you need it. Powered by MOTOR Information Systems, get results to edit or use out of the box.

The auto repair software workflows are streamlined to build the service instantly. This removes frustrations and saves you from making umpteen clicks. As a bonus, maintenance guide inspection points automatically load into the service checklist for ready-made digital vehicle inspection (DVI).

Multiply your book time

Boost book times by any multiplier, to automatically adjust billed hours coming back from MOTOR. Because services built from MOTOR naturally become your shop’s services, the adjusted times will be saved in your service library.

That way, you can grab them as past services or create a canned job. You may also edit the time on any labor line on any individual service, to tweak different lines by different amounts as needed.

Past recommendations in auto repair estimating software

Shop-Ware calls additional proposed work (as an upsell) a “recommendation.” Meanwhile, first-time recommendations are called “Current Recommendations.” When the car comes in again, any unsold work gets presented again as “Past Recommendations.”

Past recommendations are:

• Unlimited
• Batched across ROs in the vehicle’s service history
• Linked back to the original RO to quickly review its context
• Presented on new ROs until sold or dismissed
• Priced using current labor rate and parts costs
• Reference the original price and alert you in case it has changed
• Completely editable
• Convertible to a Canned Job

Besides saving time, your automotive repair estimating software never lets you miss an opportunity to close needed repairs. Keep delivering a consistent message to your customers along with accurate estimates.

Clearer financials arising from accurate estimates

Good service writing shows value to the customer, but it also provides value to the business, in profit. Shop-Ware clearly shows you financial data on the RO as a whole and for each individual service thanks to auto repair estimating software. No more excuses, no more blindness caused by a tire job or an unusual circumstance.

Drill in to inspect your metrics, on services or recommendations.

Adjust the labor rate on the fly to adjust your labor GP.

Inspect parts and reference against target markup.

Get management KPIs at your fingertips – gross profits, close ratio, sell through opportunity. All this happens live with work in progress to empower your staff and hit your goals.