VOYO’s Telematics Now Integrates with Shop-Ware’s SMS
SAN FRANCISCO, CALIFORNIA – Shop-Ware, the industry-leading shop management software with an end-to-end digital customer experience, and Voyomotive, a top provider of advanced telematics solutions for shops and fleets, have announced a new partnership.
In a first-of-its-kind integration, shops can now use VOYO cellular telematics controllers to ingest vehicle data remotely into their Shop-Ware system, including service-related PIDs, scan tool level diagnostics, and third-party predictive analytics.
“We are proud to partner with Voyomotive to deliver a combined solution that is another big win for shops and their ability to collaborate with their customers,” says Carolyn Coquillette, Founder & CEO of Shop-Ware. “VOYO’s integration is a key stepping stone in the service of connected cars and our mission to help aftermarket professionals remain competitive long into the future.”
Shop-Ware has evolved its customer focus even further this year by adding the immersive, interactive buying experience, DVX™ (Digital Vehicle Experience). Within the Shop-Ware platform, shop staff can use two-way texting or a live chat messenger to communicate with customers on the go. The release of the telematics integration, as well as several other notable feature enhancements, further revolutionizes the way that auto repair shops diagnose and repair vehicles.
The benefits for SMS users
“The benefits of greater connectivity have been demonstrated in many industries, but the goal of managing shops using real time, remote vehicle data has evaded the aftermarket service sector,” says Peter Yorke, Co-founder and CEO of Voyomotive. “Our new partnership with Shop-Ware realizes the potential offered by telematics, including improved automation and supply chain management, lower operating costs and increased shop revenue.”
The VOYO controllers provide access to embedded vehicle data not available from standard telematics systems. When a condition requiring service occurs, a repair record is automatically created within Shop-Ware for approval by a manager. Service information and alerts include odometer value, low remaining oil life and “Check Engine Light” status.
Unlike standard telematics that only report generic codes from the ECU, Voyomotive’s Scan Pro feature reads manufacturer codes from all vehicle controllers and includes symptom byte and freeze frame data. The company also offers third-party analytics, such as Goodyear’s Sightline for tire health and Intelematics’ FailSAFE to predict battery failure. The VOYO controllers are plug and play and will automatically populate data into a user’s Shop-Ware account.
For more details on how to use this integration, we offer this article from our support team.
You can also get more details by watching this video by VOYO.
Voyomotive is bringing the world’s most advanced connected car technology to market. VOYO goes above and beyond any telematics system available in the aftermarket, providing next-generation visibility into a single vehicle or an entire fleet. The consumer-friendly, plug-and-play solution, VOYO, reads both manufacturer and generic DTCs from all vehicle controllers and automatically adapts its hardware configuration to any specific vehicle make, model and year. The comprehensive Voyomotive Platform enables business partners to access vehicle data that is ideal for consumer mobile apps, fleet and shop systems, insurance, IoT based components and data analytics development.
Find out more about Voyomotive
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