Family of four inside car driving on a sunny day

Shop-Ware Partners With Pronto


Shop-Ware, the industry-leading shop management software with an end-to-end digital customer experience, has been announced as a preferred supplier for the National Pronto Association.

Here’s what this means for Shop-Ware users and Pronto-affiliated shops:

  • The strategic partnership will increase the efficiency and profitability of the network of Pronto Auto Care Experts (PACE), Pronto Smart Choice, and other Pronto affiliated shops.

  • Pronto affiliated shops will benefit from exclusive subscription offerings and package pricing.

  • Shop management training will be available in combination with Shop-Ware’s Analytics platform, to educate owners and managers on shop profitability and sustainability.

Tablet and smartphones screens showing an auto repair bill

“Pronto values its network of service professionals,” says Carolyn Coquillette, Founder and CEO of Shop-Ware. “This partnership delivers innovation to ensure that member shops have the best technology to maximize profits and delight customers, today, tomorrow, and long into the future.”

National Pronto Association is made up of 80 Member Distributors with more than 700 distribution locations. The Pronto Smart Choice and Pronto Auto Care Experts programs provide Service Center members the tools needed to run a successful business in a competitive marketplace.

“Shop-Ware has taken the SMS system to a new level by incorporating one-click efficiencies within the shop while communicating needed repairs to the car owner,” says David Wofford, Director of Sales and National Accounts for Pronto. “Shop-Ware provides a simple to understand electronic format which allows the consumer to review and approve by the touch of their finger on their own phone.”

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