Shop-Ware Client Spotlight: Toole’s Garage
Today we’re shining the spotlight on Toole’s Garage and its self-marketing guru owner, David Toole! With multiple locations in Northern California, Toole’s Garage delivers service with a smile – and they have the online reviews to prove it.
This hybrid specialty shop is also a recipient of CoolCalifornia’s Business of the Year award. Read on to check out more about this shop and the exciting things as fans of our shop management software.
Meet Toole’s Garage
Toole’s Garage is an independent, family-owned and operated auto repair shop. The shop started off with a single San Carlos, CA location and recently expanded into Valley Springs, CA due to popular demand. This MSO is owned and operated by David Toole, who has been working in the aftermarket since 1987.
Transparency is at the forefront of Toole’s customer service motto and Shop-Ware helps keep customers informed every step of the way. With more than 1,500 glowing customer reviews, it’s safe to say that Toole’s has cemented its reputation as an auto repair shop that customers can trust.
David took over Toole’s Garage from his mentor in 2009. The business has been on an exciting upward swing ever since. David has a list of fundamentals that he reviews with his team weekly to keep the focus on the right way to do business. His staff strives to always do the right thing, “bring it” every day, take responsibility, keep their promises, and keep things fun!
David has also become an influential voice in the aftermarket through his self-produced YouTube show, Shop Talk Live. Check out this fun interview with Shop-Ware Founder & CEO, Carolyn Coquillette:
* All images courtesy of Toole’s Garage
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