Ervine’s Auto Repair Spans Two Generations in One Shop

Jamie Carlson joined the Air Force at age 20 and became an aerospace ground mechanic, the first step on her way to a career in auto repair. This provided a wide range of technical experience from small jet engines to diesel generators, hydraulics, air conditioning units, and more.

She later served a two-year assignment as a Material Support Liaison. In that role, she learned what it takes to keep equipment maintained and/or repaired and back on the flight-line as efficiently as possible. She found solving problems in this capacity very rewarding.

This set her up perfectly for a career using shop management software.

Woman and man standing outside Ervine's Auto Repair and Grand Rapids Hybrid

Meet Ervine’s Auto Repair and Grand Rapids Hybrid

When Jamie met her husband Eric, they found that they shared a common love of auto repair. So, naturally, they joined forces.

They have combined powers of passion, perseverance, and patience for both their team and clients. As a result, Ervine’s Auto Repair & Grand Rapids Hybrid continues to be at the forefront of the automotive community in Grand Rapids.

Now, both Jamie and Eric love showing up to work each day. They take on responsibility and purpose for providing their team and customers with an environment of kindness and transparency.

Additionally, Jamie was recently named Female Shop Owner of the Year, at the 2019 Women in Auto Care awards ceremony and reception during AAPEX. Meanwhile, Ervine’s Auto Repair and Grand Rapids Hybrid of Grand Rapids was awarded the 2018 ACE (Auto Care Career and Education) Award. It recognized Jamie’s dedication to investing in the growth of their employees’ knowledge and skills through professional development and career opportunities.

Woman smiling while wearing a Shop-Ware shop management system shirt

Meet the next generation

Jamie and Eric have two daughters and four grandchildren. Their daughter, Megan Dineff (also an accredited super mom), is the customer service and social media manager for Ervine’s Auto Repair & Grand Rapids Hybrid.

She was a 2019 Ratchet+Wrench All-Star Awards winner in the administrative support category and adorned the cover spot for September’s print edition of the magazine.

Big Shop-Ware shout-out to Megan for being our brand ambassador and sporting her coveted Shop-Ware tee at trade shows and conferences. We look forward to seeing you out on the road again soon.

* Photos and bios courtesy of Ervine’s Auto Repair & Grand Rapids Hybrid

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