From a young age, the family transmission shop provided Craig O'Neill with priceless experience in a variety of roles. With a great interest in technology and by leveraging simple solutions such as DVI and texting, Craig was always looking for ways for digital systems to enhance sales and client satisfaction. In 2018, he joined the AutoText.Me team and, as VP of Training, has developed processes to support shops of all sizes as they launch digital systems. Craig and his team share a vision to promote the professional image of the auto repair industry through the use of technology.